- Our management relayed the best available information to our clients through our middle managers and supervisors.
- Our client services and scheduling department worked with middle managers to make certain any requested staffing was provided – this included coordinating 24-hour coverage on a number of projects up to and throughout the storm.
- We communicated through phone, public address and electronic communication for class cancellations and rescheduling.
- We did lose power and communication in our administrative offices in Bayonne, NJ, but maintained essential services thorugh back-up power and limited staffing.
- We were able to forward calls to our training center in Long Island City, NY, where they maintained power and phones. Our Long Island City offices remained open since the day after the storm.
Our offices in Bayonne and Long Island City are fully operational. With limited exceptions, all staff is reporting to their assignments. Where staff has experienced catastrophic losses that prohibited them from returning to work, we have reassigned staff, making certain that any project assignment is being covered.
We are assisting our clients in facilitating scaffold, crane and sidewalk-shed inspections, and in having their jobs released to go back to work. We are providing emergency personnel where essential fire services have been disrupted or are off-line.
We want to wish you a swift recovery, and we also wish to offer any assistance that you many need in your efforts to resume normal operations. If you have any need, do not hesitate to contact us and we will help in any way we can.
TSC Management, Operations and Field Personnel